Service Recovery Logs

Record Description: 

Documentation logs used by the Office of Patient Experience to track and verify distribution of service recovery awards (gift cards, parking ramp passes, valet passes, gift vouchers, etc.)

Administrative Unit Responsible for Establishing Retention Criteria: 

Official Files Maintained By: 

Record Category: 

UI Retention Guidelines: 

5 Years

Confidential: 

Yes

Vital: 

Yes

Year Updated: 

2017